Privacy Policy

Last updated: October 2026

Resource Mail Services (“RMS”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

When you send a quote request or contact form, we collect the details you enter, such as your name, company, email address, phone number, the service you need and any files you attach. Like most websites, we also collect basic technical data such as your browser type, pages visited and approximate location, through cookies and analytics tools.

How we use it

  • To reply to your request and prepare a quote.
  • To deliver the services you ask for, including passing the necessary details to our printing, postal, carrier and fulfillment partners.
  • To improve this website and understand how visitors use it.

We do not sell your personal information.

Mailing lists you send us

Mailing lists and recipient data supplied for a job are used only to complete that job. They are shared only with the partners needed to print and deliver it, and are not used for any other purpose.

Cookies and analytics

This website may use cookies and tools such as Google Analytics to measure traffic. You can block or delete cookies in your browser settings.

How we protect it

We use reasonable technical and organisational safeguards to protect your information, and keep it only as long as needed for the purposes above or as required by law.

Your choices

You can ask to see, correct or delete the personal information we hold about you. Contact us at 416-533-MAIL (6245) or by email, and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.